For players aged 21 and above

1111 bot Responsible Gambling Guidelines

Betting is a form of entertainment — not a livelihood or a way to solve problems. 1111 bot believes it is our responsibility to ensure the safety of every player. On this page you will find safe gambling advice, self-control tools, and ways to get support.

For players aged 21 and above only

Safe Play, Healthy Life

Set your limits, enjoy the entertainment, and seek help when you need it — 1111 bot is always here for you.

Keep Your Gambling Under Control

The 1111 bot platform offers several tools that let you monitor and control your own gambling habits. Using these tools is not a sign of weakness — it is the mark of a conscious and responsible player.

Set Deposit Limits

Decide in advance how much you will deposit on a daily, weekly, or monthly basis. Once the limit is reached, the system automatically stops further deposits.

Time Limits and Session Alerts

Set a time limit for how long you will play in one sitting. When the set time is up, you will receive an alert and, if needed, the session will end automatically.

Self-Exclusion

You can exclude yourself from your account for a set period or permanently. During self-exclusion, no login or deposit will be possible.

Review Your Play History

Your full history of deposits, withdrawals, and bets is available to view at any time. Reviewing your transactions regularly is the first step toward building healthy habits.

Cooling-Off Period

You can take a break ranging from 24 hours to several weeks. During a cooling-off period, no bonus or promotional messages will be sent to you.

Direct Support

Contact the 1111 bot support team via 24/7 live chat to activate any tool or get help with your account.

Recognise the Warning Signs

Gambling problems develop gradually — and it can often be hard to notice them yourself. If you see any of the signs below in yourself, consider seeking help.

  • You are betting more and more to try to recover lost money and cannot stop.
  • When you are not betting, you feel restless or irritable and find it hard to concentrate.
  • You are hiding your gambling from family or friends, or lying about it.
  • You are taking on debt or diverting money from essential expenses to fund your betting.
  • You are prioritising betting over work, studies, or relationships.
  • You repeatedly turn to betting to cope with stress, loneliness, or low mood.
  • You cannot be honest even with yourself about how much time and money you are spending on betting.
  • You have tried to stop but kept coming back and cannot control yourself.

The Core Principles of Responsible Gambling

Betting is Entertainment — Not an Investment

Before playing at 1111 bot, ask yourself one question: am I playing purely for entertainment, or am I trying to win back money I have lost? If the answer is the second, pause for a moment. Casino games and sports betting are never a reliable source of income — outcomes are always uncertain and the house holds a mathematical edge.

Decide before you bet how much your budget is for the day and whether you can afford to lose that amount. Never bet money whose loss would harm your household or plans. Our Terms and Conditions explain these matters in detail — it is worth reading them.

Protecting Minors — Strict 21+ Policy

1111 bot is for persons aged 21 or above only. Age is verified when an account is opened and ID may be requested at any time. Stay alert so that minors cannot use an adult's account — keep your device password-protected and keep your account details away from children and teenagers in the household.

If a child or teenager uses your device, use your browser's parental controls or an app lock. Our position on protecting minors' information is clearly stated in the 1111 bot Privacy Policy.

Practical Tips for Building Healthy Habits

Playing in shorter sessions with breaks is more enjoyable than playing for long stretches and helps you keep your judgment clear. Set a time limit before each session and stop when that time is up — even if you are on a winning run.

It is natural to feel the urge to place a big bet immediately after a loss, but this often leads to even greater losses. At that moment, take a short break — drink some water, go for a short walk — then make a decision with a clear head.

Build other activities, hobbies, and relationships in your life outside of betting that bring you joy. A balanced life is the best foundation for responsible gambling. For more information, see the responsible gambling questions and answers on our FAQ page.

Account Verification and Transaction Transparency

Every account on 1111 bot keeps a complete record of deposits and withdrawals. Review your transaction history regularly — you will get a clear picture of how much time and money has been spent on gambling. This information makes it easy to assess your own gambling habits.

The minimum deposit is ৳300 and the minimum withdrawal is ৳1,000 — keep these limits in mind and plan your play accordingly. Transactions can be made quickly and easily via bKash, Nagad, Rocket, or bank transfer.

Where to Get Help

Acknowledging a problem and asking for help takes courage. You are not alone — your family, professionals, and the 1111 bot support team are here for you.

1111 bot Support Team

Support is available 24 hours a day, 7 days a week via live chat and email in both Bengali and English. If you want to self-exclude, set a deposit limit, or close your account, tell our team directly — action will be taken promptly.

Email: [email protected]

Family and Loved Ones

Talk to a trusted family member or close friend about your situation. Support from someone close to you can often be more effective than professional help. They can help you monitor your gambling habits and encourage you to take a break when needed.

Professional Advice

Mental health professionals and counsellors in Bangladesh can help with addiction issues. Reach out to the mental health department of a local hospital, a trained counsellor, or a social worker. Seeking professional support means you are making the right decision for yourself and your family.

1111 bot's Commitment

1111 bot believes entertainment should be enjoyable — never a burden. That is why we actively build a culture of responsible gambling, support players who run into difficulties, and keep our protection tools readily accessible.

24/7
Support Available
21+
Strict Age Policy
SSL
Data Secure
Bengali
Support in Your Language

Responsible Gambling Questions and Answers

Yes, you can still withdraw any balance remaining in your account during a self-exclusion period. Self-exclusion only stops new deposits and bets — your previously deposited funds remain safe. Contact the support team for help with withdrawals.

Under our responsible gambling policy, reducing a deposit limit takes effect immediately. However, a request to increase a limit has a set waiting period before it becomes active — this is intentional, so that decisions are not made on impulse.

Contact the 1111 bot support team immediately via 24/7 live chat or email. We can suspend the account right away and help you with the next steps. Also change your password on your device and enable parental controls.

Yes. Mental health professionals recognise excessive gambling as a well-known behavioural condition, and it can be overcome through counselling and support. The sooner the problem is recognised and help is sought, the easier recovery becomes.

Absolutely. If you request permanent self-exclusion, your account will be closed permanently and any future requests to open a new account will also be declined. There is no complicated process — just let the support team know.

1111 bot verifies age to protect minors and comply with responsible gambling policies. A national ID card or passport may be required when opening an account and before the first withdrawal. This is for your protection and the protection of others.